General Terms and Conditions



Our general terms and conditions are binding upon dispatch of your order.

We have been online since 01.07.2014 with, a registered trademark.

On this website, offers customers its own and third-party products for sale via the internet.



These general terms and conditions form the basis for all deliveries and services of

Any deviating and/or supplementary agreements require the explicit written consent of

Consent given by e-mail is sufficient.


-Offer and conclusion of contract

All offers by on the website are non-binding and subject to alteration.

Small deviations and technical changes to our illustrations or descriptions are possible.

The contract takes effect with the conclusion of the order process on the website and the

confirmation of the order by per e-Mail, or the delivery of the order by


-Prices and shipping costs

The prices displayed on the website at the time of the order apply.

All prices shown are final prices in Euro.


Packaging and shipping costs are calculated extra. accepts all payment methods offered on the website during the order process.

The customer chooses his own preferred payment method.

Any costs that may be incurred as a result of the payment method (e.g. COD fee) shall also be charged in addition.


The offsetting of mutual claims is possible only with the explicit written consent of



The goods shall be delivered to the customer using the delivery service stated during the order process.

The customer chooses his own preferred delivery method.

The shipping costs will be displayed to the customer within the shopping cart before the order is approved.


Goods that are in stock will be dispatched within three working days of the receipt of the order.


For goods that are not in stock, the delivery time may take up to 30 days after the receipt of the order. In terms of delivery possibilities, is dependent on the punctual delivery of the goods from its own suppliers. If the delivery fails for reasons that are not

the responsibility of, may withdraw from the contract. undertakes to inform the customer about this in a timely manner.

Any payments already made will be reimbursed immediately. In this case, the customer is not entitled to claim compensation.


Partial deliveries are permitted, unless the customer is clearly not interested or if this is clearly unacceptable to him.

In such a case, the costs for transport and packaging will be charged only once.



-Return instructions, right of return

The customer may return the good received without providing any reason within two weeks (except for gold jewellery).

The returns period begins no earlier than the receipt of the goods and this instruction.

The returns period is deemed to have been observed with the punctual dispatch of the goods. The customer bears the costs of the return.


-Retention of title

All deliveries are subject to retention of title. Until complete payment of the purchase price, the delivered goods remain the property of


-Warranty provides no guarantee for any deviations in colour or structure in the screen illustration, since these can differ,

depending on the technical circumstances.